1. Information We Collect
Personal Information
- Account Information: Name, email address, profile picture
- Payment Information: Processed securely by Stripe (we do not store card details)
- Content: Intelligence reports, collections, and uploaded files
- Usage Data: Analytics, page views, feature usage
2. How We Use Your Information
- Provide and improve Platform services
- Process payments and manage earnings
- Send transactional emails and optional digest reports
- Generate analytics and forecasts (using AI/ML models)
- Detect and prevent fraud or abuse
3. AI and Machine Learning
AI Models We Use
Apex Omnis uses third-party large language models (LLMs) including OpenAI GPT-4 and similar systems for:
- Content Transformation: AI-assisted conversion of project files into intelligence reports (requires human review)
- Analytics: Machine learning models (linear regression) generate earnings forecasts based on your historical data
- Email Summaries: Automated digest generation from platform activity
Your Data and AI Training
We do NOT use your personal content to train AI models. Specifically:
- Third-Party AI Providers: We use API-based AI services that do not retain or train on your data (per provider policies)
- Your Intelligence Reports: Not used for AI training without explicit opt-in consent
- Your Project Files: Processed for conversion only, not stored for training purposes
- Earnings Data: Used only for your personal forecasts, not shared with AI providers
- Internal Analytics: Aggregated, anonymized usage statistics only (no personal content)
AI Bias Mitigation
We implement measures to reduce AI bias and discrimination:
- Human Review: All AI-generated content requires human oversight before publication
- Monitoring: We log and review AI outputs for discriminatory patterns
- Reporting: Users can report biased or inappropriate AI outputs via [email protected]
- Limitations: Despite mitigation efforts, AI models may inadvertently produce biased outputs. We cannot guarantee bias-free results.
AI Transparency and Explainability
You have the right to understand how AI affects you:
- AI Disclosure: We clearly label AI-generated or AI-assisted content
- Forecast Methodology: Earnings forecasts use linear regression on your past 90 days of data
- Human Override: You can always edit, reject, or override AI suggestions
- No Automated Decisions: We do not make consequential decisions (account termination, pricing, access) based solely on AI
Environmental Impact
AI models consume significant energy. We use third-party AI providers (OpenAI, Anthropic) who operate the infrastructure. We do not operate our own AI data centers. For environmental impact information, refer to our AI providers' sustainability reports.
4. Information Sharing
We share information with:
- Stripe: Payment processing (subject to Stripe's privacy policy)
- SendGrid: Email delivery service
- Analytics Providers: Aggregated usage statistics (anonymized)
We do not sell your personal information to third parties.
5. Your Rights (GDPR & CCPA)
EU Users (GDPR)
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request deletion of your data
- Right to Data Portability: Export your data in machine-readable format
- Right to Object: Opt-out of certain data processing
California Users (CCPA)
- Right to Know: What personal information we collect and how it's used
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: We do not sell personal information
- Non-Discrimination: We will not discriminate for exercising your rights
To exercise these rights, contact us at [email protected]
6. Data Retention
- Active Accounts: Data retained while account is active
- Financial Records: Retained for 7 years (legal requirement)
- Deleted Accounts: Personal data purged within 30 days (except financial records)
7. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls. However, no system is 100% secure. We will notify affected users within 72 hours of discovering a data breach.
8. Cookies and Tracking
We use essential cookies for authentication and functionality. Analytics cookies help us improve the Platform. You can disable non-essential cookies in your browser settings.
9. International Data Transfers
Your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers.
10. Children's Privacy
The Platform is not intended for users under 18. We do not knowingly collect information from children.
11. Changes to Privacy Policy
We will notify users of material changes via email or Platform notification.
12. Contact Us
For privacy-related questions or to exercise your rights:
Email: [email protected]
13. Do Not Sell My Personal Information (CCPA)
We do not sell personal information. If our practices change, we will update this policy and provide an opt-out mechanism.